RESPONSIBLE PLAY

1. Introduction

Welcome to MapleDrawHub.com ("we," "our," or "us"). This Responsible Play explains how MapleDrawHub collects, uses, discloses, and protects your personal information when you use our Maple Leaf lottery service.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all users of our website and services, and complies with Canadian privacy legislation.

2. Information We Collect

When you register for an account or use our lottery services, we collect:

• Identity Information: Full name, date of birth, government-issued ID
• Contact Information: Email, phone number, mailing address
• Financial Information: Payment details, transaction history, winnings
• Account Information: Username, password (encrypted), preferences
• Age Verification: Documentation confirming you are 18+

3. How We Use Your Information

We use your personal information for:

1. Service Provision: To operate Maple Leaf, process purchases, distribute prizes
2. Legal Compliance: To comply with Loto-Québec licensing requirements
3. Age Verification: To ensure all players are 18+ as required by law
4. Payment Processing: To handle transactions and financial records
5. Communications: To send draw results, updates, and offers
6. Security: To protect against fraud and unauthorized access

4. Information Sharing

We share information with Loto-Québec and regulatory authorities as required by law. We work with trusted service providers who assist in operating our services. We never sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure servers with restricted access, regular security audits, and password encryption. While we maintain commercially reasonable safeguards, no method of transmission over the Internet is 100% secure.

6. Your Privacy Rights

Under Canadian privacy law, you have rights to:

• Access: Request a copy of your personal information
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion (subject to legal retention requirements)
• Portability: Request data in machine-readable format
• Opt-Out: Unsubscribe from marketing communications

7. Contact Us

If you have questions about this Responsible Play:

MapleDrawHub

Email: [email protected]

Phone: 1-800-567-2891

Location: Québec, Canada